Runescape Account Number, Enter the account's login username or e-mail (not the in-game display name) and press "Recover". Set up, disable and troubleshoot your authenticator app for enhanced account security. It holds all the information on the player's in-game activities, including their skills and An account is the means by which a player is identified in RuneScape. The security of this email Customer Support helps players with technical, account and other issues regarding RuneScape. If you've upgraded to a Jagex account, please head to our Change email address | Jagex Account article. Don't recognise the account you've logged into? If you've logged in and don't recognise your character, progress or position in game it's likely you've logged For Jagex Accounts, your characters registered email and contact preferences can still be updated through the Communication and Preferences settings, however we will only use this address when Chat with us Live! Got a question? Looking for a specific form or article? Talk to the team or get instant AI help. The Friends and Ignore lists identify players by their username. 1 June 2025 The RuneScape Authenticator is an additional layer of protection players can utilise on their accounts. Sign up for membership and re-live the adventure. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and Access support resources for Jagex accounts, including troubleshooting, account management, and security enhancements to optimize your RuneScape gaming experience. In order to recover an account, users will first need to know the username/login email and the registered email of the account that needs to be recovered. Accounts are accessed by unique log-in credentials, with a password and either a An account is the means by which a player is identified in RuneScape. Find support for RuneScape accounts, including account recovery, settings, and troubleshooting login issues. It is recommended to change your password every 1 to 3 months to ensure that your An account is the means by which a player is identified in RuneScape. That’s why we’ve launched the new RuneScape Manage your RuneScape payments, subscriptions, and account details with ease on this support page. Under no circumstances should you provide sensitive information such as passwords, PINs, account history, or billing information to anyone on this website, including moderators, admins, and users. Account Settings Other requests can be made by completing the form below. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and Manage your RuneScape subscription, update payment details, and access support for related issues on this page. The new player guide is intended to help both new and returning players. If you've Recover your RuneScape account This could be a username or an email address. Players must The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists. This means you can create multiple RuneScape accounts with a slight variation in the login email and still have all RuneScape emails sent to the one email Manage your RuneScape account, create new characters, and start your adventure in the fantasy world of Gielinor. Manage your RuneScape account, access settings, and secure your gameplay experience on the official RuneScape Accounts website. Talk To Us Live chat available 6am - 3pm (PDT) AI chat available 24/7 A player's account is their digital profile, which stores information and is represented in-game by the player character. Talk To Us 7am 4pm PDT How to submit a recovery appeal Head to Account Recovery. If your account is currently hijacked, recover it here. RuneScape 3 accounts give players access to developed characters, unlocked quests, and advanced skills. If somebody figures out the password for one account, or if a Recover your RuneScape account Track your account appeal This page allows you to track an account recovery request. How to recover forgotten Keep it unique Use a unique password for each of your accounts Reusing passwords is risky. It has three tabs: Account, Community and Links. Note that the account's Registered Or, complete the form below Average form response time is 48 hours This means you can create multiple RuneScape accounts with a slight variation in the login email and still have all RuneScape emails sent to the one email account. It holds all the information on the player's in-game activities, including their skills and Keep your account safe with these important security tips. This page contains helpful Chat with us Live! Got a question? Looking for a specific form or article? Talk to the team or get instant AI help. If you need to submit a request, please click here. Note that the account's Registered An account is the means by which a player is identified in RuneScape. In order to change the password, you'll need to submit a full recovery Find support for RuneScape email issues, including troubleshooting, safety tips, and managing registered email addresses. Accounts are accessed by unique log-in A player's account is their digital profile, which stores information and is represented in-game by the player character. Note that the account's Registered In most cases, you can view or update your own personal information by logging in to your Account Settings. When An account is the means by which a player is identified in RuneScape. An Account is the means by which a player is identified in RuneScape. It holds all the information on the player's in-game activities, including their skills and The Raw Numbers: 300 Million and Counting The staggering figure of 300 million accounts is a cumulative total. Join the millions of others already exploring the fantasy game world of Gielinor. This means your account does not currently have an active registered e-mail so there's nowhere for us to send the password reset. A Password is a set of characters which is used to gain access to an account. They are a successor to the pre-2023 login system of RuneScape and Old School RuneScape and the A player's account is their digital profile, which stores information and is represented in-game by the player character. Note that the account's Registered The account management tab shows information related to the player's account. Talk To Us Live chat available 6am - 3pm (PDT) AI chat available 24/7 A player's account is the character, avatar, or profile that is associated with a RuneScape player. Chat with us Live! Got a question? Looking for a specific form or article? Talk to the team or get instant AI help. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and A number of the support team have their own @Jagex Twitter accounts and occasionally appear on RuneScape livestreams and podcasts. A lot don't even know An account is the means by which a player is identified in RuneScape. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and We know how much your account means to you, and we want to help you keep it safe from unsavoury characters out there on the internet. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and Looking for a specific form or article? Talk to the team or get instant AI help. The guide covers a wide range of topics including; skills, money making, and some early Setting up a Bank Pin, changing a Bank Pin and removing a Bank PIN. It replaces the I've seen a lot of players who have no idea how to recover their old accounts that got their usernames wiped or whose emails they forgot. A number of A player's account is their digital profile, which stores information and is represented in-game by the player character. From high-level combat setups to rich bank The username identifies the player's account. Looking for a specific form or article? Talk to the team or get instant AI help. You can also take a look at our tips for account help which features short tips on Keep 'em coming! 8 February 2026 Temporary accounts have been rolled out in place of IP editing. This is the same name/e-mail you use to Find support and information about Jagex accounts, including upgrading RuneScape characters and linking existing accounts. Accounts are accessed by unique log-in credentials, with a password and either a Access your RuneScape account or resolve technical issues on this page. A Bank can be used to deposit, store, and withdraw items and wealth. Safe & fast delivery and 24/7 support. Jagex Accounts are a method used to access Jagex games. Account access and settings Account Access and Account Recovery Jagex Accounts RuneScape Accounts All Accounts An account is the means by which a player is identified in RuneScape. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and If you’ve forgotten how to access your old account though, don’t worry! There are a number of ways to find your login details over on the Runescape website. Membership subscription is the process of a RuneScape player paying the fee to become a member and access the pay-to-play version of the game. 20 October 2025 There now exists a transcript for all quests and events! Phew, about time. We understand it can be frustr Find support and information about Jagex accounts for managing RuneScape characters and transitioning to the new account system. Account recovery is the process by which a user can recover an account that was created by them in the instance that they forget the password, fall victim to an account hijack, the account is locked, or any 2. The team are What is a Jagex account? A Jagex account allows you to bring up to 20 characters together under one login, protected by much stronger account security. This means you can create multiple RuneScape accounts with a slight variation in the login email and still have all RuneScape emails sent to the one email account. Looking for a specific form or article? Talk to the team or get instant AI help. This includes every account ever created across both versions of the File:Jagex Player Support. If you've upgraded to a Jagex account, please head to our Two-step authentication | Jagex Account article A player's account is their digital profile, which stores information and is represented in-game by the player character. Runescape Accounts for sale: Maxed, Ironman, HCIM, Skiller, Pure, and 9HP. jpg Jagex Player Support Overview Customer Support helps players with technical, account and other issues regarding RuneScape. Get your RS account now! The RuneScape Authenticator is an additional layer of protection that players can add to their RuneScape and Old School RuneScape accounts. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and Find comprehensive guides and tips to secure your RuneScape account and protect it from unauthorized access. There are 10 categories that everything falls into: Rules of Runescape: Gives information on the in-game Manage your RuneScape account, access settings, and enjoy the ultimate fantasy MMORPG experience in the world of Gielinor. Every account has a separate log in credential, whether it be an email or username (depending on when Account access and settings Account Access and Account Recovery Jagex Accounts RuneScape Accounts All Accounts Play the best MMORPG RuneScape for free. Creating a Secure Email Account Next you'll want to create a brand new email account to register on your RuneScape account. Account recovery is the process by which a user can recover an account that was created by them in the instance that they forget the password, fall victim to an account hijack, the account is locked, or any An account is the means by which a player is identified in RuneScape. An account is the means by which a player is identified in RuneScape. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and An account is the means by which a player is identified in RuneScape. All of your account settings An account's Username, also known as its Login, is the name or email which uniquely identifies the player's account within Jagex's systems. A Username is the name of a player's character Find support and guidance for managing your Jagex account, including troubleshooting, security tips, and account-related queries. If you have acces If you're a RuneScape veteran hungry for nostalgia, get stuck right in to Old School RuneScape. Take action to keep your account out of the wrong hands. Find support and information about RuneScape subscriptions, including membership benefits, rewards, and assistance for managing your subscription. There are 10 categories that everything Are you trying to recover an account but your request has been denied? The recovery process is in place to make sure the right person has access to the right account. Once If you have a Jagex Account you also gain extra Bank Space, get the Fancier Boots and can claim rewards from the Count Check random event! So All you need to know about updating the registered email on your account. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and Create your RuneScape account and begin your adventure in the magical world of Gielinor, mastering skills and exploring epic gameplay. If you create a Bank PIN, you will be asked to enter a 4-dig Copyright © 1999 - 2026 Jagex Ltd. It replaces the Jagex Account Guardian (JAG), by using an . It holds all the information on the player's in-game activities, including their skills and This means you can create multiple RuneScape accounts with a slight variation in the login email and still have all RuneScape emails sent to the one email account. It holds all the information on the player's in-game activities, including their skills and achievements, all the items they possess, and This means you can create multiple RuneScape accounts with a slight variation in the login email and still have all RuneScape emails sent to the one email account. Talk To Us Live chat available 6am - 3pm (PDT) AI chat available 24/7 An account is the means by which a player is identified in RuneScape. Find support for RuneScape purchases, including payment issues, membership queries, and related assistance. Accounts are accessed by unique log-in An account's character name, also known as its display name, is the alternative name for a player's character that is displayed on all website features, including Chat with us Live! Got a question? Looking for a specific form or article? Talk to the team or get instant AI help. 220 Science Park, Cambridge, CB4 0WA, UK An account is the means by which a player is identified in RuneScape. Once that is known, they will need to start an Manage your RuneScape account, access settings, and secure your gameplay experience on the official RuneScape Accounts website. Accounts are accessed by unique log-in Select a character for your RuneScape account. Access RuneScape support for account and character management, including settings, linked characters, and troubleshooting login issues. 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